Refund policy

If for any reason you receive your wig and are unhappy, you may return it within 3 days of receipt. Simply fill out the return order form, included with your order, and return the item to the address provided. You MUST include the Return Order Form with your return. When your return is received, we will confirm the stock wig is in new/unused condition. If the wig is in new/unused condition, you will receive an email confirmation and a store credit code within 3 business days.

 

Requirements for Returns:-

Due to the pandemic and our strict return policy. We will offer in store credit.

In order for your return to qualify for return, the wig MUST be unaltered, in factory perfect condition (for sanitary reasons). For example:

  • No lace that has been trimmed or cut from the unit.
  • No Adhesives or tape have been applied to the unit.
  • Hair has not been cut, trimmed washed, dyed, permed, curled, flat ironed, combed or finger combed.
  • Tags and original packaging are intact.
  • No water or hair products (including shampoo, conditioners, hair spray, mousse, oils, etc.) have been applied to the unit.

All returned units must meet this strict criteria to qualify for a return. 

Amiwigs.com in c/o Am Manna Naturals, LLC does reserve the right to refuse returns upon investigating concerns.